Discover Continental Tires at TMS Auto Repair

I was house sitting in Gladstone when my car decided it was time for a series of issues. TMS was such a great help and always found a way to fit me in. Scott and John are incredibly professional, friendly, and understanding. I could not recommend their services more! Thank you guys!

Marigold R. Nov 11, 2025

I needed a CV axle replaced in my car. I called TMS Auto and spoke with John. He scheduled the repair, and the day of the repair my husband and I brought the car in and they got it fixed and back to us in record time. We were very satisfied with the price, and both John and Scott were kind and professional. We will definitely use their services again when needed. For those of you wondering, my husband is Jack Dracula. I’m his boss. 🤣

Jack Dracula Nov 11, 2025

Great place to take your car. The staff here is professional and knowledgeable.

Paul McCracken Nov 11, 2025

Before we bought a car at the car dealership down the street, we brought it here for an inspection. John was the young man who helped us out, so honest and provided us with great advice. Definitely be coming back here.

Aida Oct 10, 2025

The guys are very knowledgeable and the customer service is top notch.

Marindia Ramsey Sep 9, 2025

We were pleased with the initial quote, we were impressed with the honest insight into our car's needs. Scott was fantastic about sticking to the price he quoted, and we really appreciated the excellent education he provided on the services rendered and any future repair needs.

darae adriano Sep 9, 2025

I always receive great work along with friendly and reliable advise on my next service schedule.

Sreginkc Aug 8, 2025

Well trained with great customer service. #1 on my shortlist! Won't trust my baby anywhere else

Deron McGraw Jul 7, 2025

My favorite shop by far. The gentleman are always very friendly and courteous. Good customer service goes a long way and these guys have it down!(: they were able to get my car fixed and on the road about a week sooner than initially scheduled, which I really appreciate because its mine and my boyfriends way to work. Just waiting on the wheel to come in. Overall I highly recommend them. They won't upcharge you or try to scam you. Just honest, hardworking people ❤️

Mikaela Hamby Jul 7, 2025

Came here for a state inspection, was in and out very quick. Customer service was fantastic, not only to me. But every phone call clerk make to customers while I was waiting was professional and thorough. Will definitely bring my cars here for service in the future.

Brant Fillpot Jun 6, 2025

Great service and fair prices! Got my brakes done here and also had them fix some mistakes the last shop made during an oil change. Staff was very friendly as well. Will definitely be back!

Luke Lindquist Jun 6, 2025

Was recommended by a co-worker worked on my 94 lightning pickup nice folks fair price good job

David Wooten Jun 6, 2025

Had to take my car in twice totaking around 5k. The repairs were done quick, done well, and the crew worked to make sure I was taken care of (by walking me through work done, pricing, their shuddle service, and their receptiveness to my changing needs and financial situation). My wife has been using them for years and after checking them out I must say I understand why. Additional notes: they offer payment through the phone so if you are unable to pick up the car yourself who ever you need to retrieve the vehicle will just need to pick up the keys.

Leon Qurbin Jun 6, 2025

Very knowledgeable and friendly, and my estimate was right on the money. Definitely will be a repeat customer

Dorothy Gibson Jun 6, 2025

This place is great! I always take my vehicle here because they are so easy to work with & go above and beyond to save you money instead of trying to take advantage of you. Today I got a flat tire on my brand new CRV after driving over a screw from construction across the road from my house. TMS repaired my tire for free. I can’t recommend them enough.

Ronna Ramey May 5, 2025

Scott and all the guys at the shop not only know so much of what they’re doing that they get it right every time, but they also get you in and out in a timely manner, especially as a business owner who is in desperate need of his vehicles. I wouldn’t ask for better service from anyone

Matt Marshall Apr 4, 2025

Great service , I've had work done the ,past never been disappointed ! Great company .☆

Sandra Stevenson Mar 3, 2025

Professional and friendly car shop. This is our go-to place to take care of our cars.

Moshe Messer Feb 2, 2025

I can’t say enough great things about John and Scott here with TMS! From the moment I walked in, I was treated with professionalism and respect. The team quickly diagnosed the issue with my car and provided a fair, transparent estimate before starting any work. The repair was completed on time, and my car runs better than ever! It’s hard to find a trustworthy mechanic, but TMS has earned my business for life. If you're looking for skilled, honest, and reasonably priced auto service, this is the place to go. Highly recommended!

Alex McGraw Feb 2, 2025

Very friendly and thorough. Took care of everything we asked.

Tom Elliott Jan 1, 2025

TMS came highly recommended to me and they are worth the rave reviews. The pricing is fair. The mechanics give knowledgeable recommendations and advice about next actions with a customer’s situation in mind. Basically they are not trying to drain your pockets.

Yasche Glass Jan 1, 2025

After months of trouble shooting and guess work on my end, I took my 96 Cherokee here and they figured it out within a day. The part was hard to locate but they didn't not mind or charge anything extra to leave it there for multiple weeks while we located the part and had to delivered. The part was an instant fix to an issue I had lost hope on. Great group of people for sure and definitely my go to shop now

Nick Skillman Jan 1, 2025

Most trustworthy mechanic in KCMO. Always take care of our family. Cover parts under warranty when they dont have to. John at the desk is a great salesman and employee. Under great ownership as well. This is my go to mechanic i dont let other places touch my car anymore.

Daniel Comer Jan 1, 2025

They squeezed my car in very last minute because they knew it was my only car to get my kids around. They explained everything so I could understand and were very transparent about prices. Definitely recommend.

Jessica Mercado Jan 1, 2025

I was referred to TMS from a friend who had glowing reviews. I have been three times now and all three times have been great experiences from both Scott and John. 1st time - Scott helped me change a headlight, NO cost. 2nd time - had a vehicle that needed a manifold replaced. Jeep dealer quoted two weeks. Scott had it in and done in a day. Today our other car wouldn't start after a new battery was put in by a parts store. Called at 8am and they got it in and fixed plus an oil change, SAME DAY. I'm not saying or expecting same day service all the time but it has sure been nice not to be short a car. Timeliness and pricing have been more than fair. Would highly recommend.

Matthew Haar Dec 12, 2024

I have been taking my vehicles to these guys for five years. They are consistently honest, prompt, and all around wonderful and kind. They do good work and they will take good care of you. I highly recommend them and I'm so thankful to have such a fair and honest shop so close by.

Angela Branstuder Dec 12, 2024

Been going to this place for years. Only reason I haven't left a review yet is because I honestly thought I already had. 🙃 I don't have a single negative thing to say. They're honest and friendly, their prices aren't bad, and their owner has gone out of his way to help me with issues. I think they might be the only place in KC with a 4.9/5 average, and they deserve it.

Lukas V Oct 10, 2024

Great shop, does great work. Will give you a fair price for an honest job. They'll give it to you straight if it's beyond help. John has been especially helpful and goes out of his way to explain service needs, and it's great to see so many young people doing such fine work.

Saturn Oct 10, 2024

Took in my new(er) car to this place based of the ratings from a Google. I started to hear grinding on the back brakes and also needed oil l change , and inspection. I had so many questions john took the time to answer them all (through several phone calls) and was very patient. My car was done in hours and I am happy. *also it was brought to my attention the fronts could have waited to be done but I told john to just do all 4 brakes* My point he could have lied about that and tacked on a whole bunch of other stuff.

Melanie Biggers Oct 10, 2024

We moved up to the Kansas City area to attend graduate school a little over four years ago. Due to the restraints of full-time student's budget, our vehicles are older models that require occasional maintenance. TMS has provided exemplary service from day one. They always provide us with options related to the necessity and priority of repairs. In nearly every case, they come in under the quoted estimate and stay within timeframe expectations; if anything unexpected arises, they quickly communicate with us. In many ways, TMS reminds us of "our garage back home," which is a blessing in and of itself. Our family strongly recommends TMS. Our most recent visit with TMS has once again exceeded our highest expectations. We needed some front-of-the-vehicle repairs due to normal wear and tear, and our rear shocks were close to needing replacement. All went well as usual; however, on our drive to church the following evening, we heard this loud sound while driving. Apparently, one of the mounts for one of the rear shocks had rusted out, which was not something TMS could have predicted in advance. I did not doubt that explanation; however, for this review's purposes, I verified this event's unpredictable nature with multiple trusted resources back home. This is important because of what TMS did in response: they repaired our vehicle at no cost. The owner spoke to us personally, gave my kids and me a ride home, and even returned our repaired vehicle personally. TMS cannot obviously give away its service and stay in business; however, it has been our experience that they do understand the need for personal transportation and are always mindful of their customers. My family and I cannot recommend TMS any higher than we have here; if you need a solid customer service-orientated garage, TMS should be your first and only stop.

Irene Bloodworth Jan 1, 2024

Final price lower than estimate!!

Todd Gadbois Aug 8, 2024

They treat you like family

Michael Swope Aug 8, 2024

I brought my car here after hearing a noise coming from one of the wheels last November. Just as I had suspected, a failed wheel bearing was the result of the noise. TMS replaced 2 wheel bearings, and a CV joint for much less than I expected to pay! They got all the work done in one day as well! We’re a 2 car household and there’s no getting around it! So getting the car back the same day was even better! Fast forward to late July/Early August and the noise has returned! I called and set up a day to drop the ride off and wait to get the call! I assumed it was one of thr 2 bearings that were still original to the car, but John called and said it was one of the ones they had replaced 9 months ago. No questions asked, it was fixed and my oil changed as requested! What a great feeling! I appreciated the hell outta that integrity and standing behind the work you do! I’m sure there are places out there that would have told me anything, just to make me pay for that job again! It’s a bit out of the way from the place I had been taking my cars, but TMS is probably going to be my regular auto mechanic moving forward.

Dan Fultz Aug 8, 2024

TMS is my go to for all my warranty work on my cars they do good work and are great people. There prices are a little high tho.

Myron Hill Aug 8, 2024

My car stalled on the highway Friday evening, I used the after hours drop off service when the tow truck driver recommended them. they called me back after only one business day. Very honest service, they explained exactly what they saw was wrong and didn’t try to upsell me anything or give unneeded repairs and actually recommended not repairing my car due to risk of there being further damage and the age of my car. Fair prices, friendly people, and they were super flexible with my car staying there while I got a place to bring it. Highly recommend

Samantha Eklund Jul 7, 2024

Employees there are very nice and efficient.

Kelsey Dewey Jul 7, 2024

They are accurate in the estimate! They are excellent at having your car ready when they say, and if there’s an issue they notify you before proceeding! Very customer friendly and oriented!

Michael Wright Jul 7, 2024

This shop is very professional and thay do great work on all my vehicles

Jim Wilson Jul 7, 2024

The Maintenance Shop staff is always helpful and professional! They find solutions, and they keep my car running and my family safe. Highly recommend

Kristi Batte Jun 6, 2024

Highly recommend TMS Auto Repair for your auto service needs. The shop we had been going to for years closed their doors. Needed my daughter’s car checked out for running bad. Ended up being a bad engine. Reasonably priced for their efforts. Also had a couple of used cars checked out. They were thorough and gave me the thumbs up or thumbs down for each car. Also willing to work with you for the needed repairs taking care of the higher priority first. Very satisfied.

Dave Young Jun 6, 2024